Communication Skills Training Videos

What seems completely irrational to you may be perfectly rational to someone else.

In this clip from Communicast, host Scott D'Amico uses the experience of raising two teenagers to illustrate an important lesson about communication.

We all interpret situations through our own experiences. The same is true for the people we work with, whether they're employees, prospective clients, colleagues, or business partners.

Their experiences may be vastly different from ours, and those experiences help shape what they consider rational, reasonable, or important.

Better communication starts with recognizing that difference and becoming curious enough to understand where the other person is coming from.

🎧 Listen to the full episode here:
https://www.communispond.com/be-a-thermostat-not-a-thermometer

#communicationskills #perspective #leadershipcommunication #workplacecommunication #curiosity

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Being charismatic doesn't automatically make someone a great communicator.

In this clip from Communicast, guest Grant Ballard explains why effective communication is less about how we project ourselves and more about how our message is actually received.

As Grant puts it, great communicators are like thermostats, not thermometers.

They don't simply reflect what's happening in the room. They pay attention to how the message is landing and adapt to help set the temperature of the conversation.

It's a powerful reminder that communication isn't just about broadcasting a message. It's about making sure that message lands.

🎧 Listen to the full episode here:
https://www.communispond.com/be-a-thermostat-not-a-thermometer

#communicationskills #leadershipcommunication #effectivecommunication #leadership #executivecommunication

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Today, I’m joined by Grant Ballard, an engineer, business leader, climate finance expert, and author of The Zero-Sum Illusion.


Grant brings a fascinating perspective to communication, shaped in part by growing up in South Africa during apartheid and witnessing firsthand what can happen when people move beyond division and find ways to engage with one another.


In our conversation, we explore what strong leadership communication really looks like and why it has far less to do with charisma than many people think.


Grant shares a great analogy about communicators being thermostats rather than thermometers, why the success of a message should be judged by how it is received rather than simply how it is delivered, and how empathy and curiosity can help us navigate difficult conversations.


There is a lot to unpack in this one.


Let’s dive in.


Additional Resources:


► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Grant on LinkedIn: https://www.linkedin.com/in/grantballardtremeer/ 
► Check out his book: https://www.zerosumillusion.com 
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

 

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People can tell when you’re not fully present.

A quick glance at your phone, an email notification, or simply thinking about the next thing on your to-do list can change the way a conversation feels.

In this clip from Communicast, Scott D’Amico explains why presence is such an important part of effective communication and the simple mindset that can help:

“I’m here with you right now.”

Whether you’re meeting with a client, leading a team, delivering a presentation, or talking with someone at home, being fully present can make a significant difference in how you communicate and connect.

🎧 Listen to the full episode here: https://communispond.com/your-audience-is-your-scene-partner

#communicationskills #executivepresence #activelistening #leadership #workplacecommunication

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There’s a big difference between listening and looking like you’re listening.

Actor, director, and Live In Theater founder Carlo DeMore explains how great actors learn to listen with all of their senses, paying attention to behavior, patterns, pauses, tension, and what isn’t being said.

He also explains why he considers the audience a “scene partner” and how great storytelling makes people lean in.

The lesson applies far beyond the theater. Great communicators pay attention to how their audience is responding and use those signals to create a stronger connection.

🎧 Listen to the full episode here: https://communispond.com/your-audience-is-your-scene-partner

#CommunicationSkills #ActiveListening #PresentationSkills #Storytelling #Leadership

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Today, I’m joined by Carlo D’Amore, a professional actor, director, writer, producer, and founder of Live In Theater, an immersive theater company that has evolved from its off-Broadway roots to delivering interactive team-building experiences for organizations around the world.


Carlo brings a fascinating perspective to communication because so much of what makes a great actor also makes a great communicator.


In this episode, we explore what the theater can teach us about listening, presence, authenticity, storytelling, and audience engagement. Carlo shares why great actors listen with more than their ears, what happens when we focus too much on what we are going to say next, and why your audience should be treated more like a scene partner than a group of passive observers.


Whether you’re presenting, leading a team, meeting with a client, or simply having an important conversation, there are some great lessons here about being present and making a genuine connection.


Let’s dive in.


Additional Resources:


► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond
► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/
► Connect with Carlo on LinkedIn: https://www.linkedin.com/in/carlodamore-creator/ 
► Learn more about Live in Theater : https://liveintheater.com/ 
► Subscribe to Communicast: https://communicast.simplecast.com/
► Learn more about Communispond: https://www.communispond.com

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Today, I’m joined by Jesston Williams, Executive Director and co-founder of Tangelic. Jesston brings more than two decades of experience in leadership, operations, and organizational management, and today his work focuses on social impact and sustainable development. 



In this episode, Jesston and I explore why being knowledgeable about something and being able to communicate it effectively are two very different skills.



We discuss the importance of listening, clarity, adaptability, and emotional intelligence, along with why strong communicators adjust their message without changing the underlying facts.



Whether you’re leading a team, presenting complex ideas, working across different audiences, or simply looking to become a more effective communicator, there are plenty of practical takeaways in this conversation.



Let’s dive in.



Additional Resources:



► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond

► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/

► Connect with Jesston on LinkedIn: https://www.linkedin.com/in/jesstonwilliams/

► Learn more about Tangelic: https://tangeliclife.org/

► Subscribe to Communicast: https://communicast.simplecast.com/

► Learn more about Communispond: https://www.communispond.com

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You can deliver an engaging presentation, tell compelling stories, and communicate with confidence...

...but if your audience doesn't know what to do next, your communication hasn't achieved its purpose.

In this clip from Communicast: A Communication Skills Podcast, Scott D'Amico, President of Communispond, explains why the most effective communicators pair stories and emotion with one critical element: a clear call to action.

Whether you're presenting to clients, leading a team, communicating change, or delivering a keynote, every message should answer one question:

"What do you want people to do next?"

That's how communication drives results.

Watch the full episode with Scott McInnes: https://www.communispond.com/why-great-communication-connects-people-to-purpose-communicast

#CommunicationSkills #PresentationSkills #LeadershipCommunication #Storytelling #PublicSpeaking

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Hybrid work isn't going away.

The question is: Are leaders adapting their communication to make it successful?

In this clip from Communicast: A Communication Skills Podcast, organizational culture expert Scott McInnes explains why leaders are the single biggest factor in building—or breaking—connection within their teams.

As organizations continue to embrace hybrid and flexible work, leaders must become more intentional about how they communicate, collaborate, and create meaningful connections across locations.

If you're leading a hybrid team, this conversation offers practical insights that can strengthen culture, engagement, and communication.

Check out the full Communicast episode with Scott McInnes: https://www.communispond.com/why-great-communication-connects-people-to-purpose-communicast


#leadership #hybridwork #communicationskills #leadershipdevelopment #employeeengagement

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