By attending Persuasive Dialogue™, participants will master a process for guiding productive dialogue and gaining commitment from others. 

Program Overview

This course gives participants the skills to advance a point of view and to listen effectively to others.

Drawing content from their own jobs, individuals master a process for guiding productive dialogue and gaining commitment from others. Frequent practice with video recording, analysis, peer feedback, and expert coaching helps to dramatically improve key persuasive skills, including:

  • Positioning a topic and opening the dialogue
  • Listening and questioning for understanding
  • Presenting your ideas persuasively
  • Handling pushback
  • Bridging gaps
  • Documenting next steps

Class size is capped at 12 students with one instructor, and 16 students with two instructors.

Delivery Method
Live, in-person, instructor-led training 

This program may be delivered at your site by either one of our certified instructors or by one of your certified instructors.

For information on how to certify one of your in-house trainers, visit:


Persuasive Dialogue is aimed at businesspeople whose power to affect change comes through influence rather than mandate. 

A quick overview of Persuasive Dialogue™
Why Persuasive Dialogue™?

In any organization, there are always a few people who seem to influence everyone else independent of job title, position, or authority. These are the influential people with a knack for persuasion. But what do these people do that makes them persuasive? Successful persuaders are those who understand the viewpoints of others and then use that information to clearly present their own. Participants will master these and other skills that will make them both persuasive and influential. In two intensive days, they’ll learn to use a six-step dialogue process to comfortably and effectively persuade others.

A program outline is available upon request.

Business Outcomes
  • Increased ability to move initiatives and projects forward.
  • Solutions that work for everyone involved.
  • Less resistance to organizational change.
  • Improved intra- and inter-departmental collaboration.
  • Problem-resolution among diverse groups to reduce ill feelings and promote productivity.
  • A shared approach to productive dialogue that supports accurate communication and reduces meeting and discussion time.
Want to Learn More?

Download the communication training sales sheet