Leadership Skills Blogs

How to Make a Moral Argument – Hint: Don’t Argue

An article published last month in the Personality and Social Psychology Bulletin described a series of experiments to determine how people incorporate moral arguments into political discussions and how effective these arguments are. The experimenters relied on...

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The Difference Between a Good and Great Communicator

As a judge on TV’s American Idol, Simon Cowell often spoke of the “It” factor; that indescribable something that some contestants possessed and others did not. A good singer entertains; a singer who has “it” transports an audience. Put in the context of communication,...

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4 Ways Technology Has Changed the Way We Communicate

As you can imagine, in nearly 50 years, Communispond has seen a lot of changes in the technology of the way people communicate. For the most part, the changes have simply been in media or in the speed of communication. The basic techniques of good communication —...

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The Four Kinds of Advice

At Communispond, we’re in the business of helping people and organizations achieve effective communication. And we continually encounter the realization that effective communication is about more than clarity and speaking well. It is also about conveying messages that...

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Effective Communication: the Power of Metaphor

I have a friend whose desk is littered with reports, sticky notes, scraps of paper, pens, business cards, quickstart guides, half-eaten rolls of Lifesavers, and thumb drives. The other day, I got a look at his computer desktop. It looked like he had replicated his...

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The Difference Between Business and Industry

Many sales professionals know their own business and that of their customers really well. Sometimes, though, they don't know what's happening in the industry. What's the difference? The customer's business refers specifically to their own operation: Organization chart...

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The Five Best Options When Conflicts Arise

The Five Best Options When Conflicts Arise Have you ever found yourself in a meeting discussing different strategies or maybe on a project team with a deadline fast approaching? Tensions may be building with people arguing over the best course of action to take or...

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How to Deliver Bad News to a Group

How to Deliver Bad News to a Group No one likes to be the bearer of bad news. To make matters worse, whether you are a corporate CEO or President of the United States, having to deliver bad news leaves you wide open for major scrutiny. One has only to look at the...

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