• Jun 20
    2022
    Think about your typical day at work. How much of it do you think is spent communicating in some way? A research study found that many of us actually spend up to 80-percent of our day engaged in some form of communication. Of this time, we spend approximately 9-percent of the day writing, 16-percent reading, 30-percent speaking, and a whopping 45-percent listening. Although listening is actually the most commonly used ...
  • Jan 24
    2022
    We’ve all heard about the importance of listening, especially when a prospect is speaking. The more the prospect talks, the more you can discover about their situation and what they really need. However, good listening also involves interaction on your part. It involves playback and questioning. Playback, sometimes called paraphrasing, helps you make sure that you’ve heard the other person accurately and correctly interpreted what they’ve said. Additionally, it verifies ...
  • Dec 21
    2021
    As he did for so many other sciences and branches of philosophy, the Greek philosopher Aristotle created a model for communication that reigned for thousands of years. His model had three elements: speaker, speech, and audience. As new communication media arose (first print, then radio and television), communication scholars renamed the components “sender,” “message,” and “receiver.” But the model remained essentially unchanged: the sender transfers meaning to the mind of ...
  • Mar 23
    2021
    Have you ever found yourself in a meeting discussing different strategies or maybe on a project team with a deadline fast approaching? Tensions may be building with people arguing over the best course of action to take or direction to go. As the temperature in the room quickly rises, everyone seems to be passionately advocating for their ideas. Each feels their position is the best, so they dig in their ...
  • Nov 10
    2020
    It’s well-known that Socrates didn’t lecture his students. Instead, he used a method of instruction that came to be known as the Socratic Approach, also known as the Socratic Method. Webster’s Unabridged Dictionary defines the Socratic Approach as, “A method of teaching or discussion, as used by Socrates, in which one asks a series of easily answered questions that inevitably lead the answerer to a logical conclusion.” Because his students ...
  • May 13
    2019
    It may appear as though your company is running nicely, projects are being completed, and revenue is steady, but you could be missing one very important aspect of a healthy work environment: effective communication. Although a company's employees may be following leadership’s direction and doing what is asked of them, it does not mean that a working environment exists that fosters enjoyable productivity – nor that the company is communicating ...
  • Apr 04
    2019
    Taking on a leadership role can prove to be a complex and demanding challenge, as there will be people looking to you as the go-to person for guidance, wisdom, results, and complaints. Researchers have spent countless hours and years studying leadership to figure out what exactly differentiates a good leader from a great one, and what exactly makes a leader truly effective in his or her job. The following four ...
  • Sep 17
    2018
    The ability to communicate in an effective manner is an essential one for any and every healthcare professional. From communicating with patients and their families to engaging with colleagues, support staff, and administration, you must know how to present information to people of different knowledge bases. In school or initial training, you are instructed on how to talk to your patients about their diagnoses and medical problems, but being a ...