• Jul 20
    2021
    Have you ever written an email, report, proposal, or business letter and felt it perfectly conveyed your message only to discover it was not received or interpreted the way you intended? Miscommunications mostly surface at the receiving end. That does not mean the reader is necessarily at fault. It means the communication process has broken down. The breakdown only becomes evident after the message has been received. Thus, it is ...
  • Jun 29
    2021
    Have you ever counted the number of work emails you send or receive daily? Depending on your job or industry, your email tally can be anywhere from single to triple digits! Trying to prioritize, read, digest the content, then respond appropriately can be a huge burden while still dealing with your regular work responsibilities. What often makes dealing with emails even more challenging is when you read it, perhaps re-read ...
  • Oct 11
    2019
    Watch the video or read the transription, below! Today, I want to talk about an article I recently read about why students can’t write. It was something I found pretty fascinating for a couple of reasons. One, it’s not just students. The writing problem has definitely bled over into the business world. It really brought me back to my school days around how I was taught to write through elementary ...
  • Feb 08
    2018
    As we're settling into the new year, it means companies are adjusting for new budgets, which also means new opportunities to propose your services and products. You may find yourself offering a proposal in one of two situations: 1) You send an unsolicited proposal to persuade the reader he or she needs your product or service; or 2) The reader is aware of a need, but you must persuade him ...
  • Dec 11
    2017
    As the world has shifted further away from more “traditional” methods of communication, such as phone calls and in-person meetings, writing skills have become increasingly important. In the business world, this means that employees and leaders alike must always be proficient, effective, and concise in their writing. Here are a few of the most common business writing mistakes that you should avoid in all of your written communication: Forgetting to ...
  • Dec 04
    2017
    Backed by research: Controversial news is more often accepted if communicated verbally, rather than in writing. Juliana Schroeder of the University of California at Berkeley and faculty at the University of Chicago recently conducted several experiments on the way controversial news is received when it's delivered verbally versus in writing. All of her research suggests that controversial news is received more favorably than when it's delivered verbally. “Because another person's ...
  • Sep 06
    2017
    Face-to-face and phone communication is fading fast. We work, love, and live by writing. From emails and activity reports to social media posts and performance reviews, the written word is everywhere. And executives say writing proficiency represents one the biggest skill gaps in the workforce—more and more people are writing with less and less training. The good news? Great writing skills will give you the edge for career advancement. Here ...
  • Apr 28
    2017
    Mortimer J. Adler, who later co-founded the Great Books course that profoundly influenced liberal education in the 1950s, completed Columbia University’s four-year baccalaureate program in three years. But the University did not let him graduate because he didn’t take the required swimming test. We generally assume that educational requirements should match workplace needs. That doesn’t seem be the case for all colleges and universities. Nobody but a lifeguard needs swimming ...