• Jun 29
    2016
    Cross cultural communication is defined by Gotland University as “a process of exchanging, negotiating, and mediating one's cultural differences through language, non-verbal gestures, and space relationships.” In business, cross-cultural communication plays a critical role in successfully carrying out business with teams and stakeholders in other areas of the globe. When the communication is effective, everyone benefits from increased bandwidth, institutional knowledge, and competitive advantage. Ineffective communication however, can offend, confuse ...
  • Jun 22
    2016
    Which of these sentences grabs your attention? "Sales are up dramatically” “Sales are up 10% over last year” “Sales are up $2 million over this time last year” For most audiences it will be the last one. Why? Grabbers speak to the individual’s experience. We know what $2 million is, even if we’ll never see it. Grabbers are specific— real numbers are more engaging than “alot” or “substantially” Grabbers change ...
  • Jun 13
    2016
    Britain is having a referendum on 23rd June for the voting population to decide whether or not their country remains in the European Union (EU). The question is known in the press as Brexit — an abbreviation for Britain’s exit. There are plenty of arguments — economic, social, and political — for and against Brexit. As with any major political decisions affecting not only the global economy, but a nation ...
  • Jun 08
    2016
    Many presenters tend to give too much information about their topic during a presentation, or at least more than their audience wants to hear. One way to narrow down your subject is to stop talking “about” something, which tends to invite every possible piece of information, and finish this sentence: “At the end of my presentation, I want my audience to...” Usually there is a specific call to action (recommend, ...
  • May 18
    2016
    We can all recognize a great speech when we witness one, but if we are asked later what made the speech great, we are likely to simply describe our reaction to it or quote one of its catch phrases. Given excellent content, which is a subject for a different posting, there are three measures of a great speech. If you master these three measures, you are well on your way ...
  • May 11
    2016
    Here’s the simplest way to focus your presentation and make sure you’re on track. Before you present, determine the benefit to your audience by finishing this statement: “At the end of this presentation I want the audience to...” If you want them to know something, you can limit your information to just that. If you want them to do something, let them know what right up front. This is also ...
  • May 04
    2016
    We conducted an online survey of who people believe to be the best and worst presenters among the top four presidential candidates as of last week which, at that point, still included Ted Cruz. More than 300 people weighed in. Curious as to the results? You can view them here. The majority of respondents consider Hillary Clinton to be the best presenter, by a wide margin. She got more than ...
  • Apr 19
    2016
    Paul White, who founded the CBS news division in 1933, is credited with the most successful formula for broadcast news presentation: Tell ’em what you’re going to tell ’em.Tell ’em.Tell ’em what you told ’em. Because it works so well for news, it is frequently offered as a template for business presentations and may well be the most commonly quoted advice for preparing a presentation. I copied and pasted the ...