• Mar 30
    2017
    “I’m a leader. I’m a leader. I’ve always been a leader. I’ve never had any problem leading people. If I say do it, they’re going to do it. That’s what leadership is all about.” That was how Donald Trump characterized his model of leadership one year ago in the Republican presidential primary debate in Detroit. I criticized that remark at the time. I don’t want to beat a dead horse, ...
  • Mar 20
    2017
    There are a lot of stereotypes associated with the Millennial generation. They are said to be confident, assertive, team-oriented, tolerant, and multi-tasking. These are just a few of the adjectives I picked out from the article on them in Wikipedia. There is no shortage of articles on the web that tell how to communicate with and manage Millennials. By now, we all know we are supposed to provide them with ...
  • Feb 20
    2017
    The concept of executive presence has lately captured the imagination of the business press. When I did a Google search on the term, it came back with more than two million hits. This article in Business Insider (the first hit from my Google search) suggests that the seven aspects of executive presence all begin with “c”: composure, connection, charisma, confidence, credibility, clarity, and conciseness. This may be a tour de ...
  • Feb 08
    2017
    Most of us have forgotten about our resolutions we made for ourselves when the ball dropped. So, let’s start fresh and resolve to be a better communicator, learning from 2016’s mistakes. The year 2016 was a big year for communication failures. They were many, varied, and costly. Here are my top four New Year’s Resolutions for better communication (hey—better late than never and these could really save you and your ...
  • Nov 17
    2016
    I don’t know about you, but I’m glad the election is over. It had its low points, and it had its high points, but taken as a whole, I think it was unique in the annals of American public speaking. For most of us, it was exhausting just to watch it. Simply in terms of communication, without considering the issues, it was the toughest, most bizarre presidential election I have ...
  • Oct 13
    2016
    I was not persuaded of anything while watching the second presidential debate, except perhaps that Hillary Clinton has a calm demeanor and excellent control of her temper. To me, the second debate looked like a fight between a parent and a child — one of those overgrown children who is capable of dominating the parent physically but has not yet graduated to personal violence. But violence doesn’t change minds. Neither ...
  • Oct 12
    2016
    This past weekend, Access Hollywood released a recording that should be an object lesson. I don’t know about you, but every time I see one of these news stories about someone speaking out of turn in the presence of a microphone, I am simply astonished. Unless someone is recording you in secret, it’s kind of hard not to know you’re being recorded. This story is a reminder how easy it ...
  • Oct 06
    2016
    Every year, from 1999 through 2005, the world watched cyclist Lance Armstrong win the Tour de France. But if you check the record now, you will find no winner listed for those years, each of which is simply marked with an asterisk. In 2012, Armstrong was stripped of his titles for using performance enhancing drugs. It took six years for cycling fans to learn Armstrong hadn’t won those races after ...