The Defining Communication Skills of a Leader
February 6, 2019 by Scott D'Amico


How exactly does someone get labeled as a leader? Some companies have leadership development programs or place a special emphasis on identifying the future leaders of the organization, while others allow the natural leaders to make themselves present.

Regardless of how they are identified, all successful leaders make their abilities known through their communication skills and share the following five communication characteristics.

  1. A Compelling Presence – When a true leader is in the room, their body language begins to draw attention from their peers. Their presence radiates the passion they have for their career and confidence in their skills while still making their employees feel cared for. When a leader speaks, he or she should be able to command attention while opening up conversation between themselves and their subordinates. When it comes down to communication, leaders should facilitate office discussions while inspiring their teams to action.
  2. Displaying Values – Employees want to know who they are working for and what they stand for. As a leader, your communication abilities should say just that through your word choice, tone, body language, and daily actions. Every single thing that is communicated by a true leader should be done with the goal of inspiring respect from everyone in the office.
  3. Clear Communication – Leaders know how to gather information and opinions from others. It is how they take this information and interpret it, then communicate it to others in a way that is understandable. By using precise messages constructed with the goal of universal understanding, there is no room for error or a misinterpretation.
  4. Established Credibility – When an employee interacts with a leader, he or should feel confident that they are going to get advice or input that is based on facts and solid reasoning. When a mistake or inaccuracy is made, real leaders acknowledge it, hold themselves accountable, identify the problem, and resolve to be better next time. Instead of decreasing credibility with employees after an error, this actually helps to improve it while instilling a deeper sense of trust by admitting a mistake.
  5. Competency – It’s easy to offer opinions without taking the time to do any research, but a leader must make sure that they do their homework and take the time to offer competent advice. As someone in a position of power, a leader’s words will be persuasive and impactful - and must be treated as such.

At Communispond, we know that strong leaders make a strong company, which is why we have created our leadership series of interrelated training programs. These programs have been designed to strengthen leadership skills while helping leaders communicate more effectively in the workplace. Find out more about our leadership training here today!