• Jun 23
    2021
    Just about everyone has numerous conversations daily, either with internal colleagues or with prospects or current clients. Typically, we conclude our conversation or meeting, and everyone goes on to the next item on their to-do list. Too often, we miss an opportunity to find out more or to explore other areas of interest because we did not ask the clean-up question: “What else would you like me to know?” There ...
  • May 26
    2021
    Virtual meetings and presentations can be difficult. Knowing when and how to end it when there are no questions can also be a challenge. To illustrate this point, a colleague recently shared with me a story a friend shared with her. It seems the Vice President of the company her friend works for addressed some 80 employees through a virtual platform. When it came time for Q&A, no one had ...
  • May 13
    2021
    There may be some debate around whether or not the term “elevator pitch” is still relevant, especially in light of current blended and remote work environments. Regardless of what you call it, if you are in business, you should have an elevator pitch, or an abbreviated version of what you and your company do, at your fingertips to utilize at a moment’s notice. You never know when an opportunity to ...
  • May 03
    2021
    There comes a time in just about everyone’s life when you have to say “no” to a request or demand, whether it be to an internal request or an external/client request. How you say “no” can affect the relationship, either positively or negatively. For example, if your reason for no is, “it’s against company policy,” it will most probably affect the relationship in a negative way. The response to, “it’s ...
  • Apr 21
    2021
    It comes as no surprise that one survey after another continue to show that one of our biggest fears is public speaking. The overarching fear of public speaking is made up of a number of components, or sub-fears, such as the fear of forgetting your content, making an embarrassing mistake, and handling difficult or tough questions. We at Communispond posted a polling question on our LinkedIn page asking: What is ...
  • Mar 23
    2021
    Have you ever found yourself in a meeting discussing different strategies or maybe on a project team with a deadline fast approaching? Tensions may be building with people arguing over the best course of action to take or direction to go. As the temperature in the room quickly rises, everyone seems to be passionately advocating for their ideas. Each feels their position is the best, so they dig in their ...
  • Feb 17
    2021
    Have you ever sat in an audience, either in person or virtually, and said to yourself, “Wow, that speaker really looks and sounds like they know what they’re talking about and seems very convincing. I wish I could look and sound as confident.”? Even the news anchors we watch nightly appear to have done their homework about the subjects they are reporting on, thus giving us confidence and trust that ...
  • Jan 18
    2021
    Has this happened to you before? You are in a conversation or negotiation with a prospect, the dialogue is advancing, when suddenly everything comes to an abrupt halt. The prospect won’t agree to signing a purchase order, bringing in other decision-makers, or to proceeding to the next step in the sales process. The salesperson may start to panic and quickly begin a search of the database in their mind about ...