• Nov 17
    2021
    Have you ever sat in an audience, either in person or virtually, and said to yourself, “Wow, that speaker really looks and sounds like they know what they’re talking about and seems very convincing. I wish I could look and sound as confident.”? Even the news anchors we watch nightly appear to have done their homework about the subjects they are reporting on, thus giving us confidence and trust that ...
  • Nov 08
    2021
    Think back to the last professional conference you attended. Out of all the sessions you attended, which was the most memorable? Chances are that only one or two come to mind, and it’s probably a safe bet that the reason you remember that presentation is not because the topic was the most compelling. Captivating speakers give memorable presentations. It’s not easy to be memorable in a good way, but it’s ...
  • Oct 22
    2021
    The eminent Shakespearean actor Ralph Richardson once said, “The most precious things in speech are pauses.” It’s not only true for the thespian performing a soliloquy from Hamlet, but also for anyone delivering a speech or presentation. Pauses in your speech serve several important functions. First, they help control breathing, which is fundamental to your success as a speaker. Natural pauses assist your breathing by giving you time to draw ...
  • Oct 12
    2021
    Understanding others, how they process information, how they like to receive information, how they like to interact, allows us to build a good working relationship which is critical to persuasion. It is important to note that building a good working relationship is an ongoing process. It means you continue to understand each other so you can communicate well. Behavioral science has shed new light on what makes us who we ...
  • Sep 23
    2021
    As soon as a new visual is revealed, everyone in the audience immediately looks at the visual because it is new news to them. They have seen and heard the speaker for a while, now they have something new to focus on. The visual is new news, the speaker is old news and new news will trump old news for the audience’s attention every time. Problem: Since the speaker has ...
  • Sep 09
    2021
    No one likes to be the bearer of bad news. To make matters worse, whether you are a corporate CEO or President of the United States, having to deliver bad news leaves you wide open for major scrutiny. One has only to look at the barrage of criticism heaped on officials for their handling of product recalls, current events such as the global pandemic or foreign affairs to understand that ...
  • Aug 25
    2021
    People who present on a regular basis, and those who don’t, are often so preoccupied with the content of their presentation that they neglect the purpose or objective of the presentation. Some examples of objectives are to inform, to educate, to persuade, to establish thought leadership, or to advance the sales cycle. The presenter’s job in putting their presentation together is to first ask themselves what they want their audience ...
  • Aug 17
    2021
    A colleague of mine related to me how disappointed he was in a conference he recently attended. He was eagerly looking forward to the presentation of a case study that involved how one company solved a problem similar to the one his team was having. Here was his opportunity to learn some things that he could bring back to the office. What did he take away from the session? Unfortunately, ...