• Sep 23
    2021
    As soon as a new visual is revealed, everyone in the audience immediately looks at the visual because it is new news to them. They have seen and heard the speaker for a while, now they have something new to focus on. The visual is new news, the speaker is old news and new news will trump old news for the audience’s attention every time. Problem: Since the speaker has ...
  • Sep 09
    2021
    No one likes to be the bearer of bad news. To make matters worse, whether you are a corporate CEO or President of the United States, having to deliver bad news leaves you wide open for major scrutiny. One has only to look at the barrage of criticism heaped on officials for their handling of product recalls, current events such as the global pandemic or foreign affairs to understand that ...
  • Aug 25
    2021
    People who present on a regular basis, and those who don’t, are often so preoccupied with the content of their presentation that they neglect the purpose or objective of the presentation. Some examples of objectives are to inform, to educate, to persuade, to establish thought leadership, or to advance the sales cycle. The presenter’s job in putting their presentation together is to first ask themselves what they want their audience ...
  • Aug 17
    2021
    A colleague of mine related to me how disappointed he was in a conference he recently attended. He was eagerly looking forward to the presentation of a case study that involved how one company solved a problem similar to the one his team was having. Here was his opportunity to learn some things that he could bring back to the office. What did he take away from the session? Unfortunately, ...
  • Jul 27
    2021
    Many businesspeople have asked over the years how they can project more “executive presence” in their meetings and presentations. Mastering the three V’s will give them presence when they must be in front of people. The three V’s of executive presence are: Visual: How you look Vocal: How you sound Verbal: What you say When asked to lead a meeting or give a presentation, many people tend to focus most ...
  • Jul 20
    2021
    Have you ever written an email, report, proposal, or business letter and felt it perfectly conveyed your message only to discover it was not received or interpreted the way you intended? Miscommunications mostly surface at the receiving end. That does not mean the reader is necessarily at fault. It means the communication process has broken down. The breakdown only becomes evident after the message has been received. Thus, it is ...
  • Jun 29
    2021
    Have you ever counted the number of work emails you send or receive daily? Depending on your job or industry, your email tally can be anywhere from single to triple digits! Trying to prioritize, read, digest the content, then respond appropriately can be a huge burden while still dealing with your regular work responsibilities. What often makes dealing with emails even more challenging is when you read it, perhaps re-read ...
  • Jun 23
    2021
    Just about everyone has numerous conversations daily, either with internal colleagues or with prospects or current clients. Typically, we conclude our conversation or meeting, and everyone goes on to the next item on their to-do list. Too often, we miss an opportunity to find out more or to explore other areas of interest because we did not ask the clean-up question: “What else would you like me to know?” There ...