• Jan 24
    2023
    You probably know the big secret of being a great conversationalist - show interest in your conversational partner. That's just common sense. But here are five specific techniques for doing that. They can make your conversation more engaging for your partner and more interesting for you. 1. Ask open questions. Ask your partner questions, but take care not to elicit short answers. With a closed question, you usually know how ...
  • Jan 11
    2023
    Paul White, who founded the CBS news division in 1933, is credited with the most successful formula for broadcast news presentation: Tell ’em what you’re going to tell ’em. Tell ’em. Tell ’em what you told ’em. Because it works so well for news, it is frequently offered as a template for business presentations and may well be the most commonly quoted advice for preparing a presentation. I copied and ...
  • Dec 14
    2022
    When you address an audience, there are four ways to make your voice expressive: volume, pitch, rate, and timbre. Volume is probably the most difficult quality for business professionals to increase. We work in offices or from home all day, and most of us instinctively use our “indoor voices” in conversation. We hunch over at our desks, and we probably speak softly into the telephone to preserve our privacy. Habits ...
  • Dec 01
    2022
    When asked to give a presentation, whether it’s to a prospect or at an event, the first question we typically ask is “What’s the topic?” Sure, we all want to know what we will be speaking about so that we can prepare, but this is a self-centered concern. What we should ask first is “Who’s my audience?” Before you begin to prepare your speech, you must first consider your audience. ...
  • Nov 17
    2022
    One of the most important presentation tips we teach in our presentation skills courses has to do not with speaking, but with looking. Let me depart from presentation tips for a moment to give you some background. If you give somebody a visual stimulus and ask them to press a button every time they see the stimulus, they are likely to do it with a high degree of accuracy, provided ...
  • Nov 02
    2022
    Communispond has helped many, many organizations deal with communication problems, so we have seen firsthand how miscommunication can sabotage your business goals, zap organizational morale, and increase your costs. This is my list of the top five issues in workplace communication. 5. Misinterpretation. This is probably the most common issue. Language is not usually a precision instrument, and we each have an individual way of using it. Consequently, the meaning ...
  • Oct 19
    2022
    Communication is not only an essential life skill, but is also one of the earliest survival skills that humans learn. As we grow up and learn how to be a functioning member of society, the need for effective communication skills grows in importance and increases in complexity. This is especially true for those in leadership roles. No matter the company or team you lead, you are going to be working ...
  • Oct 06
    2022
    Mortimer J. Adler, who later co-founded the Great Books course that profoundly influenced liberal education in the 1950s, completed Columbia University’s four-year baccalaureate program in three years. But the University did not let him graduate because he didn’t take the required swimming test. We generally assume that educational requirements should match workplace needs. That doesn’t seem be the case for all colleges and universities. Nobody but a lifeguard needs swimming ...