In this episode, I am talking with Ginger Hardage. Ginger retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years where she served as a member of the CEO’s executive team. Currently, she leads Unstoppable Cultures, a brand designed to help organizations create and sustain cultures of enduring greatness.

Check out the episode to learn how to really understand what your employees and customers want, drive a culture of engagement, and prepare for an opposing viewpoint.

I hope you enjoy.

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