Communispond offers a series of interrelated workshops designed to develop a leader’s understanding of the impact that different management styles have on team performance and strengthen abilities to diagnose causes of non-performance, take action to improve results, conduct successful individual and team coaching and development, and more effectively communicate in workplace conversations and formal performance assessment reviews.
The “one size fits all” approach to performance coaching and feedback fits no one well and everyone poorly. Research confirms that performance coaching must vary with the individual and the situation in order to maximize performance levels and maintain strong manager/employee relationships. Coaching is the most critical activity for managers and supervisors to get a return on the investment of their time and influence – the two resources they have for managing the performance of others. The quality of this influence is dependent on the ability of the manager to be flexible in the way they coach performance, and that’s where Communispond comes in.
(1/2 day) The Coaching Communications Skills™ - Application Lab is designed for participants who have previously completed the Coaching Communications Skills™ program. This session consists of three major components. The first portion of the day will provide an in depth review of the key concepts and models that provide the foundation for effective workplace discussions. The middle portion of the day will have a series of interactive case studies during which the participants will have to practice their skills and apply the competencies that create effective performance management conversations. The third portion will use an “Action Learning” process, having participants use current or anticipated specific situations with their employees. During this session participants will action plan and practice how they will apply the skills and tools they have mastered to address on-the-job situations.
Prerequisite: Coaching Communications Skills™