If you need to launch a major initiative for process improvement or an unwelcome policy change, this article is an essential read. You will find ways to manage the audience’s opinion and get buy in, by leveraging actionable techniques, such as:
- Show your empathy, when getting out information that the audience will find displeasing.
- Get out from behind the lectern and speak without a script. See why!
- Present an unambiguous definition of the change and take full responsibility for it.
Before you announce a major policy change or launch a major performance improvement project, be sure to review this article. It is free to download now just by filling out the form below.