• Sep 04
    2012
    "The most precious things in speech are pauses." So said the eminent Shakespearean actor Ralph Richardson, and it’s not only true for the thespian performing a soliloquy from Hamlet. When delivering a speech or presentation, you can’t deny the power of the pause. Pauses in your speech serve three important functions. First, they help control breathing, which is fundamental to your success as a speaker. Natural pauses assist your breathing. ...
  • Aug 30
    2012
    Studies consistently show that customers believe sales people talk too much. Even more embarrassing, polls of sales people show that we know we talk too much. But how can we sell more while talking less? One reason we talk too much is we don't want to miss a detail the customer might find important, so we overload them with information. The answer lies in letting the customer speak first. If ...
  • Aug 29
    2012
    Far be it from us to tell you how to dress for your audience, but a solid professional look is crucial to getting your point across, without distracting your audience. Here is a list of five common wardrobe mistakes business presenters make: Too much jewelry. Clanking bracelets and flashing, dangling earrings can be a distraction to the audience. Short ties. A tie should hang to the top of the belt ...
  • Aug 27
    2012
    Think back to the last professional conference you attended. Out of all the sessions you heard, which was the most memorable? Chances that only one or two come to mind, and I’m going to bet that the reason you remember that presentation is not because the topic was the most compelling. Captivating speakers give memorable presentations. It’s not easy to be memorable, but it’s not rocket science either, and it ...
  • Aug 22
    2012
    A recent study of college students revealed a pet peeve they have with their professors that is important for all of us: Don't stand in front of the projector. Presenters frequently move without being conscious of where they are in relation to the projector. As a result, they block the projected image with their bodies. Unless they wear white shirts and have very broad chests, this makes viewing the image ...
  • Aug 21
    2012
    I remember an incident that happened at a company at which I worked for several years. It seems that several managers received an email from their boss that made one manager particularly angry. In the heat of the moment, she clicked “forward” and dashed off several nasty comments to her colleagues in which she berated her boss. Problem was that she actually had hit “reply to all” and her boss ...
  • Aug 14
    2012
    I recently attended a conference where I was particularly excited about one of the scheduled presentations, a case study that involved how one company solved a problem similar to one that my team was having. Here was my opportunity to learn some things that I could bring back to the office. What did I take away from the session? Not a lot. I honestly don’t remember much after the first ...
  • Aug 06
    2012
    Just about everyone loves a good story. As children, we were lulled to sleep by fables and fairy tales. As we got older, we read books, watched TV and went to the movies in search of new stories to entertain and widen our horizons. Stories enthrall us, educate us and paint vivid pictures of places and things we may never see in our lifetime. You can harness the power of ...